VISION AND MISSION STATEMENT

To be a leader in the tyre servicing industry in KwaZulu-Natal by committing to excellence in building the image of the company through superior customer service, competitive prices, innovation, client satisfaction and quality improvement.


Mission Statement

Royal Vulcanizing constantly strives to implement the critical initiatives required to achieve our vision. This includes providing the highest quality tyre, battery and shock absorber products to meet the needs of our customers. Anchored by a strong commitment to our values and work ethos, we offer a unique package of store location, price, skilled staff and service that is complimented by our use of the latest industry technology.

Our Core Values

  • Quality: Both management and staff believe in operational excellence in delivering quality products and service to our customers
  • Customer Service: We provide a dynamic and challenging work environment for our employees in order to meet and exceed our commitments to the customers we serve
  • We embrace the idea that the company is at the service of its customers
  • Technology: We use the latest industry technology to maximise professional service and standards
  • Creativity: We endeavour to actively pursue product innovation and solutions to remain at the cutting-edge of our sector
  • Integrity: Our commitment to the highest ethical standards ensures our accountability for everything we provide, and are consistently fair to all of our stakeholders
  • Respect: We believe in the worth of all of our individual customers, employees and other stakeholders, we treat people with the greatest dignity and respect